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Episode 16: Driving Success Through Collaboration
Matt Ebert, Founder & CEO of Crash Champions, joins host Ryan Mandell to discuss the evolution of the collision industry. While addressing topics that include changes in claims frequency, vehicle complexity and shop profitability, they explore how increased collaboration between insurers and repairers is benefiting consumers. Matt also shares his journey from owning a single facility to a 650-location MSO along with his insights into why a partnership approach is essential to solving the technician shortage and ensuring the industry’s future success.
Strong Sales of New Battery Electric Vehicles Face Tariff Threat
Mitchell today released its Plugged-In: EV Collision Insights report for Q1 2025. This edition of the quarterly publication examines how new U.S. tariffs are threatening consumer adoption and sales of battery electric vehicles (BEVs). It also explains why these automobiles are at a disadvantage compared to their internal combustion engine (ICE) counterparts when it comes to import taxes.
Plugged-In: EV Collision Insights Q1 2025
In Q1 2025, claims frequency for repairable, collision-damaged battery electric vehicles (BEVs) rose to 3.12% in the U.S. and 4.48% in Canada. That is an increase of approximately 31% in the U.S. and Canada over Q1 2024 and 2% and 4% respectively over the previous quarter. BEV sales remain strong and accounted for more than 9% of new vehicle sales in the U.S. and 10% of new vehicle sales in Canada in March 2025.
Toyota Certified Collision Center Performance Group Expo 2025
Toyota's second annual Certified Collision Center Performance Group Expo brings together the largest gathering of Toyota certified facilities with
Mitchell Launches Cloud-Native Guidewire Integration to Help Insurers Expedite Claims Processing
Mitchell today announced the availability of its cloud-native integration for Guidewire ClaimCenter. The new integration optimizes loss profiling, assignment and damage appraisal workflows by automatically synchronizing data from Guidewire and Mitchell applications, helping auto insurers reduce leakage and expedite claims processing.