The chart below illustrates the total loss data for both vehicle age and actual cash value of total loss vehicles processed through Mitchell servers.
Average Vehicle Age in Years
Average Vehicle Total Loss Actual Cash Value

The chart below illustrates the total loss data for both vehicle age and actual cash value of total loss vehicles processed through Mitchell servers.
Industry stakeholders will gather at the 2025 CIECA CONNEX Conference, themed "Insights to Innovation: The Future of Collision Industry Technology.
CARSTAR Canada will host its 2025 Annual Conference, themed "RISE," bringing together franchise partners and vendors for three days focused on oper
Matt Ebert, Founder & CEO of Crash Champions, joins host Ryan Mandell to discuss the evolution of the collision industry. While addressing topics that include changes in claims frequency, vehicle complexity and shop profitability, they explore how increased collaboration between insurers and repairers is benefiting consumers. Matt also shares his journey from owning a single facility to a 650-location MSO along with his insights into why a partnership approach is essential to solving the technician shortage and ensuring the industry’s future success.
Mitchell today released its Plugged-In: EV Collision Insights report for Q1 2025. This edition of the quarterly publication examines how new U.S. tariffs are threatening consumer adoption and sales of battery electric vehicles (BEVs). It also explains why these automobiles are at a disadvantage compared to their internal combustion engine (ICE) counterparts when it comes to import taxes.
In Q1 2025, claims frequency for repairable, collision-damaged battery electric vehicles (BEVs) rose to 3.12% in the U.S. and 4.48% in Canada. That is an increase of approximately 31% in the U.S. and Canada over Q1 2024 and 2% and 4% respectively over the previous quarter. BEV sales remain strong and accounted for more than 9% of new vehicle sales in the U.S. and 10% of new vehicle sales in Canada in March 2025.